Delivery updates that keep up.
Shipments move fast and updates go stale quickly. Hopwire sends on WhatsApp, falls back to SMS, and drops a message that can no longer arrive in time.
What you get
Delivery updates
Dispatch, out-for-delivery and delivered messages as transactional templates.
Delivery codes
Send the code your app generates for handover, with SMS fallback.
Short expiry
Give each update an expiry so a late one is dropped, not sent.
Shipment IDs in webhooks
Your reference and tags come back with every status event.
Replies from customers
Customer replies arrive at your webhook, tied to the right business.
Questions
Can the delivery code be seen by your staff?
No. Codes are encrypted for the send, masked in every view and deleted afterwards.
Can I update the same customer many times a day?
Yes, for transactional updates. OTP velocity limits apply only to OTPs.
Do you support international shipments?
Only Indian mobile numbers during the beta.
Related
- NotificationsAvailableAppointment reminders, order updates and account alerts on WhatsApp and SMS, sent now or at a set time, with a full delivery record.
- OTPAvailableDeliver your one-time codes on WhatsApp with SMS fallback. You generate and check the code; Hopwire delivers it and never stores it.
- SchedulingAvailableSchedule transactional messages for a set time, cancel them before dispatch, and give every message an explicit expiry.
Start with the beta.
Hopwire is free during the invite-only beta. Tell us what you send and we will reply by email.