Connect your store and your CRM.
Integrations are planned from Release 2. Install one per business, sync contacts and consent, and start from ready-made flows you can edit.
What you get
Shopify first
Install per store with minimal permissions. WooCommerce and Razorpay follow.
Ready-made flows
Order confirmation, cash-on-delivery confirmation, shipping and delivery updates, payment reminders and feedback.
Cash-on-delivery confirmation
Customers confirm or cancel with a button, and the result is written back to the order.
Consent kept honest
Store and CRM consent is imported with its source. Missing consent stays unknown.
CRM connectors
Release 3Zoho CRM, HubSpot and LeadSquared, with contact sync, workflow triggers and activity written back.
Zapier
Release 3Triggers for delivery, replies and opt-outs, and actions to send and update contacts.
Questions
Do ready-made flows skip template approval?
No. Each flow creates template drafts in the right category, and they still need approval.
What happens when I uninstall?
The store's flows stop and its tokens are deleted.
Are opt-outs synced to my CRM?
Yes. An opt-out on either side suppresses sends in Hopwire and is written back to the CRM.
Related
- AutomationsRelease 2Event-driven workflows with delays, waits and branches, reusing your templates and routing. Planned for Release 2.
- E-commerceAvailableOrder confirmations, delivery updates and checkout OTPs on WhatsApp with SMS fallback, with store integrations planned.
- Actionable messagesRelease 2Buttons and quick replies that become authenticated events in your app, for confirming or rescheduling. Planned for Release 2.
Start with the beta.
Hopwire is free during the invite-only beta. Tell us what you send and we will reply by email.