Order updates on the app people check.
Send order and delivery updates from your backend today. A Shopify integration with ready-made flows, including cash-on-delivery confirmation, is planned for Release 2.
What you get
Order and delivery updates
Transactional messages from approved templates, on WhatsApp with SMS fallback.
Checkout OTPs
Codes that reach the buyer quickly and fall back without changing.
Your order ID comes back
Add your reference and tags to a send and get them back in every webhook.
Shopify integration
Release 2Ready-made flows for order confirmation, shipping and payment reminders.
Cash-on-delivery confirmation
Release 2Buyers confirm or cancel with a button, written back to the order.
Abandoned-cart reminders
Release 2Marketing flows with consent and frequency limits.
Questions
Can I send offers and sale announcements?
Not during the beta, which carries OTP and transactional messages only.
Which store platforms are planned?
Shopify first, then WooCommerce and Razorpay.
Will buyers get the same update twice after a fallback?
Fallback happens only after WhatsApp fails or times out, and a message whose status is unknown is never resent.
Related
- IntegrationsRelease 2A Shopify integration with ready-made order and delivery flows in Release 2, and CRM connectors and Zapier in Release 3.
- NotificationsAvailableAppointment reminders, order updates and account alerts on WhatsApp and SMS, sent now or at a set time, with a full delivery record.
- CampaignsRelease 3Marketing campaigns with consent checks, cost estimates and pacing that protects OTP traffic. Campaigns are planned for Release 3.
Start with the beta.
Hopwire is free during the invite-only beta. Tell us what you send and we will reply by email.