Features
The parts that make delivery dependable, checkable and safe.
- RoutingAvailableEvery message tries WhatsApp and falls back to SMS after a confirmed failure or timeout. Override the channel per send.
- TemplatesAvailableTemplates with typed variables, immutable versions, and WhatsApp and SMS DLT versions checked before they can send.
- ComplianceAvailableDLT checks, operator headers, consent records and opt-outs in English and Hindi are part of every send, not an afterthought.
- Message explorerAvailableFind any message and open a step-by-step audit trail of its checks, attempts, provider responses and webhooks, with sensitive values masked.
- SandboxAvailableA sandbox with simulated providers and fixed scenarios for failures, timeouts and messy callbacks, using the same webhooks as Live.
- WebhooksAvailableSigned events for delivery, replies, opt-outs, template changes and sender restrictions, retried for about three days and replayable.
- ContactsAvailableContacts are created from your sends, keyed by your own IDs, with consent evidence and suppressions kept per business tenant.
- AnalyticsAvailableAn overview of volume, delivery, failure and fallback rates today, with full reporting, exports and scheduled reports planned for Release 2.
- SchedulingAvailableSchedule transactional messages for a set time, cancel them before dispatch, and give every message an explicit expiry.
- Security controlsAvailableOTP fraud limits, India-only destinations, emergency stop, mandatory MFA and roles for your team.
- Usage and billingAvailableAn immutable usage ledger of messages, attempts and SMS segments today. Plans, payments and GST invoices are planned for Release 1.
- MediaAt launchA media library per business for WhatsApp images, documents, audio and video, with file checks and malware screening. Planned for Release 1.
- Link trackingRelease 2Opt-in click tracking with branded domains that are whitelisted for SMS. Planned for Release 2.
- SSO and SCIMRelease 2SAML and OIDC single sign-on with SCIM provisioning, and MFA that still applies. Planned for Release 2.
- Actionable messagesRelease 2Buttons and quick replies that become authenticated events in your app, for confirming or rescheduling. Planned for Release 2.
- IntegrationsRelease 2A Shopify integration with ready-made order and delivery flows in Release 2, and CRM connectors and Zapier in Release 3.
- MigrationAt launchImport approved WhatsApp templates today, move your WhatsApp number in Release 1, and bring contacts and opt-outs in Release 2.
- PreferencesRelease 2A hosted preference center in English and Hindi, plus opt-in widgets, QR codes and forms that record consent. Planned for Release 2.
Start with the beta.
Hopwire is free during the invite-only beta. Tell us what you send and we will reply by email.