What is here, and what comes next.

What you get

• Beta

  OTP and transactional messages on WhatsApp and SMS to Indian numbers, invite-only and free.

• Release 1

  At launch

  Open signup, plans and payments, marketing sends, custom routing, media and hosted onboarding.

• Release 2

  Release 2

  Automations, reporting, actionable messages, link tracking, SSO and store integrations.

• Release 3

  Release 3

  Campaigns and segments, RCS, agency workspaces, WhatsApp Flows and CRM connectors.

• Release 4

  Release 4

  Email, push, in-app inbox and campaign experiments.

Releases

1. Available

   The beta, today

   Invite-only. OTP and transactional messages on WhatsApp and SMS in India.

   • WhatsApp
   • SMS
   • OTP
   • Notifications
   • Conversations
   • For platforms
   • Routing
   • Templates
   • Compliance
   • Message explorer
   • Sandbox
   • Webhooks
   • Contacts
   • Analytics
   • Scheduling
   • Security controls
   • Usage and billing
   • Developer overview
   • SDK
   • API
   • Webhooks
   • Error codes
2. At launch

   Release 1: Launch

   Hopwire opens to Indian businesses and software platforms, with everything needed to take real traffic: signup, verification, billing, fraud controls and tenant onboarding.

   • Signup and guided onboardingSelf-service accounts, a setup checklist and live-readiness checks.
   • Plans, payments and GST invoicesPlans, an Indian payment gateway with UPI, budgets, rate cards and GST invoices.
   • Custom routing and sender poolsVersioned routing policies with simulation, sender pools and priority classes.
   • Tenant onboarding at scaleBulk tenant creation, hosted onboarding links and template fan-out.
   • WhatsApp media and number migrationA media library for WhatsApp and guided migration of existing numbers.
   • One-tap and zero-tap OTPsWhatsApp autofill buttons and domain-bound codes for iOS and the web.
   • Conversations viewBrowse and search replies and attachments, with tenant-defined keywords.
   • Explorer and evidenceSaved views, live updates, export, retry and replay, and evidence bundles.
   • Fraud and account controlsAnomaly detection, link screening, passkeys, custom permissions and a staff console.
   • Test clocks and a shared WhatsApp sandbox numberFast-forward time in the sandbox and send real WhatsApp messages to joined testers.
   • Public docs, batch API and more SDKsA public docs site, an API explorer, batch sends and more SDK languages.
   • Contracts and sub-processorsTerms, DPA and a published sub-processor list before the first paid Live customer.
3. Release 2

   Release 2: Automate and measure

   Workflows that react to your events, full reporting, interactive messages and the first integrations.

   • AutomationsEvent-driven workflows, event schemas and policies across flows.
   • ReportingDelivery, latency and OTP reports, a report builder, exports and scheduled reports.
   • Actionable messagesButtons and quick replies as authenticated events.
   • Link trackingOpt-in click tracking on DLT-whitelisted domains.
   • SSO and SCIMSAML and OIDC sign-in with directory provisioning.
   • Preference center and opt-in toolsHosted preferences in English and Hindi, a WhatsApp widget, QR codes and forms.
   • Shopify integrationReady-made order, delivery and cash-on-delivery flows, with WooCommerce and Razorpay to follow.
   • Migration toolingImport contacts, consent, suppressions and templates with dry runs.
   • Template assistant and appealsAI checks for drafts, plus rejection and appeal tracking.
   • CLI, MCP and configuration releasesPromote configuration from CI and manage Hopwire from the terminal.
4. Release 3

   Release 3: Campaigns, RCS and agencies

   Marketing campaigns with segments, a new channel, and support for agencies managing many clients.

   • Campaigns and segmentsAudiences, cost estimates before launch, pacing, pause and resume.
   • RCSBrand agents, capability checks and safe fallback to SMS.
   • Agency workspacesClient workspaces, transfers and white-label.
   • WhatsApp FlowsNative WhatsApp forms tied to the original message.
   • CRM connectors and ZapierZoho CRM, HubSpot, LeadSquared and Zapier.
5. Release 4

   Release 4: Email, push and in-app

   The remaining channels, on the same templates, routing and audit trail, plus campaign experiments.

   • EmailDomains per business, reputation and DMARC monitoring, and SMTP.
   • PushWeb and mobile push with safe device handling.
   • In-app inboxAn embeddable inbox with read state across devices.
   • ExperimentsA/B tests, holdouts and send-time optimisation for non-urgent messages.

Questions

Related

• AboutAvailableHopwire is Round Robin's messaging platform for Indian businesses and software platforms, starting with OTP and transactional messages.
• CampaignsRelease 3Marketing campaigns with consent checks, cost estimates and pacing that protects OTP traffic. Campaigns are planned for Release 3.
• EmailRelease 4Transactional email from verified domains per business, with reputation and DMARC monitoring. Planned for Release 4.