Buttons that do something, safely.
Actionable messages are planned for Release 2. A tap on Confirm or Reschedule becomes an event your application handles, and your app stays in charge of the booking or order.
What you get
Stable action IDs
Buttons, quick replies and branded links carry IDs tied to the message and your business object.
Tapped twice, handled once
Repeated presses produce one request to your app.
Scanners cannot act
Link previews and security scanners never trigger a business action.
Offered, tapped, done
Hopwire records the offer, the interaction and your app's confirmed outcome separately.
WhatsApp Flows
Release 3Native WhatsApp forms for richer answers.
Questions
Does Hopwire change my appointments or orders?
No. It sends the action to your app, which remains the source of truth.
Can I test actions?
Yes. The sandbox will simulate expired, repeated and unauthorised taps.
Is a click a completed action?
No. An action counts as done only when your app confirms it.
Related
- ConversationsAvailableReceive WhatsApp replies and opt-out keywords as webhooks, routed to the right business. A conversations view is planned for Release 1.
- AutomationsRelease 2Event-driven workflows with delays, waits and branches, reusing your templates and routing. Planned for Release 2.
- HealthcareAvailableAppointment reminders and patient OTPs from each clinic's identity, with SMS fallback and clinic data kept separate.
Start with the beta.
Hopwire is free during the invite-only beta. Tell us what you send and we will reply by email.